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Contact Us
support@adultluxuryofficial.co.uk
Local Delivery
Our mother warehouse is located in the United Kingdom, allowing us to provide efficient and convenient services to our customers. With same day collection, overnight delivery, and free shipping for orders over £50, we strive to make the shopping experience as seamless as possible for our customers. We also offer over 300 collection points locally, ensuring that our customers can collect their orders discreetly and at their convenience. Our website also allows for easy access to all shipping options, collection points, and shops during checkout, making the process even more convenient for our customers. By prioritizing efficiency and convenience, we aim to provide the best possible service to our valued customers in the United Kingdom.
99%
Client satisfaction rate, a testament to our commitment to quality.
2,480
Parcels and toys sent out daily to our local clients.
26 Years+
Of Experience
640K
Responsible for over 640K orgasms weekly 😉
Up to 65% Off New Arrivals
At Adult Luxury, our main goal is to provide the ultimate satisfaction for our customers. We are dedicated to ensuring that our clients have an unforgettable experience every time they shop with us. That’s why we are constantly updating our inventory with new and luxurious adult products to cater to the diverse needs and desires of our customers. We are excited to announce our new arrivals that come in on a weekly basis, perfect for our horny clients who are always looking for something new and exciting. We believe in providing our customers with the best of the best, and that’s why we handpick every product in our collection to ensure top-notch quality. Our commitment to customer satisfaction is what sets us apart, and we are always striving to exceed expectations. So come and explore our latest additions, and let us fulfill all your adult desires at Adult Luxury.
Your satisfaction is our priority!
Frequently Asked Questions
At Adult Luxury, our main objective is to provide our customers with the best support possible. We understand that purchasing adult products can be a sensitive and personal experience, which is why we aim to make it as comfortable and stress-free as possible.
Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
How can I place an order?
To place an order, simply browse our website, select your desired items, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and your order will be processed and shipped speedy and discreet from your closest local shop. Select free shipping, overnight or speed service by checkout.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, Klarna, Stripe and bank transfers. At checkout, you will have the option to choose your preferred payment method. Simply select the option that will work best for you. You can also select the shop now pay later option.
How long does shipping take?
Firstly, thank you for choosing our company for your recent purchase. We are excited to have you as our valued customer.
As per your query, please find below the estimated delivery timelines for different shipping options:
– Collection: When your order is ready to collect, you can collect after placing the order online on weekdays any time between 8 am to 5 pm.
– Speed Service: Courier services door to door (2-3 days)
– FREE Shipping: Complimentary Shipping: At no additional cost, orders over £50 will receive free delivery through courier services. This method will transport your purchase directly to your doorstep within 2-5 days.
-Adult Luxury Has Over 700 Pickup Points in the United Kingdom. Simply select your closest pick-up point by checkout.
– Overnight Delivery: If you need your order urgently, we have an overnight delivery option available through courier services.
We hope this information helps in planning the arrival of your order. Please note that these timelines are estimates and may vary depending on certain factors such as location and unforeseen circumstances.
If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can.
Thank you again for choosing us, and we look forward to delivering your order soon! Happy shopping!
Are your products body-safe?
Yes, all our toys and products are carefully selected and only include body-safe materials that have been thoroughly screened and investigated for quality and safety, ensuring a healthy, fun and enjoyable orgasmic experience.
What is your return policy?
It is very important to us that you have peace of mind in choosing the right product(s) for you. If, for some reason, your purchase isn’t the right fit for your desires, we’d like to help remedy that. We’ve created our return policies and procedures to ensure that our customers receive quality adult products in a simple, discreet, and stress-free manner. Please see our return policy for more details or contact us.
Can I track my order?
Yes, once your order has been shipped by us, you will receive a tracking number via email or phone {by checkout you can select either option). You can use this tracking number to track the progress of your shipment on our website or the courier’s website.
Is my personal information secure?
Yes, Adult Luxury takes the security of your personal information seriously. We use industry-standard encryption and security measures to protect your data. Your information will only be used for order processing and will not be shared with any third parties without your consent.
How can I contact your customer service?
Our customer service team is available to assist you via email, phone, or live chat. You can find our contact information on our website’s Contact Us page. We strive to respond to all inquiries within 24 hours. Visit our contact us page for more information. We aim to satisfy!
